Posted on November 2nd, 2011
I’ve got some great news for you! Since you’re reading this article, and if you haven’t visited our blog for the past couple of days, you might notice something. Go ahead, look around! Can you see the beauty of it? Yes, we have revamped the RWC blog for you.
So, what’s new? Well, a lot of stuff. First of all – you simply must love all of the new fonts and colors in the right sidebar. As you can see, the “Most Recent” section now looks pretty neat, so are the pictures on the posts. Read the rest of this entry »
Posted on October 12th, 2011
We wanted to say thank you for all of your comments – they help us with our work. We take into account all your comments when we design future changes in the system.
That’s why we wanted to direct this whole conversation towards something more productive. We want YOU to provide exact suggestions about the work process and the ResearchWritingCenter.com. This includes any procedural issues, which you think we could approve on; any particular features, which can be objectively improved. Read the rest of this entry »
Posted on October 7th, 2011
Editor’s note: please read the latest comment from me on the article – it will be titled in CAPS and you should easily find it. It should respond to all of your requests and questions. Thank you.
As you probably know, recently we have launched an update for the admin panel, which changed the way things work with the RWC to a great extent.
We’ve added a new status and made some changes to the availability of the orders for different writing statuses with the RWC, as part of the whole update package.
You have to understand that a system of such complexity, like the RWC, is pretty hard to predict and model. That’s why we always stated that the system will be updated and tailored to suit your needs (sorry for the pun there). That’s what we are working on, right now.
We pay a lot of attention to your feedback, because we understand the importance of the community and it’s strength: as long as RWC is in sync with its writers – we will all be doing a great job of satisfying our customers.
Read the rest of this entry »
Posted on September 14th, 2011
Editor’s note: if you have any suggestions in regards of the changes that you currently witness, please contact us at firstname.lastname@example.org. Note: we will not respond or take into account any e-mails that will be off topic – we need your feedback on the current update. You are still welcome to leave your comments publicly – on the article.
We are glad to inform you, that you can expect to see some major changes in the internal procedure with the RWC. These changes will affect all of the departments across the isle. The departments, which you interact with: Support and QA will be reorganized.
Some of the major procedures, which will be affected by the reorganization:
General writer support
Fine removal requests
Deadline extension requests
Customer complaint investigation
This in turn will affect RWC reaction on some of the issues, which arise during the working process (settling disputes, etc). Read the rest of this entry »
Posted on April 20th, 2011
As you know, we are constantly working to make things better for you at the ResearchWritingCenter.com. The admin panel is being updated constantly, mostly by fixing some minor bugs, which still affect the user experience.
But this update, which will be added to the site sometime next week, is going to offer a new great piece of functionality. This option will allow you an opportunity to offer your own terms of work on any given order, without the need of sending a message to the support, waiting for their response, etc. It will save you a lot of time and effort, while you browse through the available orders. Read the rest of this entry »