For those somewhat unfamiliar with our communication system, I’d like to provide some useful information. This combines my experience of working both with the writers, and the support team.

First of all, there are a couple of ways to reach out and touch us: the chat, the messaging system, e-mail, and you can try calling.

Let’s break all this down:

The Live Chat: You can exchange messages online 24/7 with one of our support representatives. They are a reliable source of crucial help or advice.

The critical point to remember is that those folks staffing the chat are really, really busy. At any time, there might very well be another 5-6 people, just like you, waiting for a response as well.

This can be frustrating, but we do ask you to be patient and wait for your turn. One way to reduce “traffic jams” is to make sure to use the chat screen feature only for emergency issues!

The purpose of the chat feature is live support, on the spot. Of course you can address the support team who work on the chat on general issues, if you are a rookie. But if you fill this chat screen time with comments such as, “I don’t like how things inside the system work, and as for that…blah-blah-blah”, you are probably wasting their time. Support will have to do their best to accept your feedback; they will have to record it, forward it to the appropriate department, add a comment, etc.

You can imagine that the rest of the writers using the chat screen will have been waiting all this time. There are ways to provide your feedback; we will get to those a bit later on.

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Today I’ll be guiding you through ResearchWritingCenter’s application procedure. You may have already been through the application process with other similar freelancing companies. However, this does not guarantee an effortless application for a position with us. This is not meant as a threat of any sort; this is just a gentle heads-up. You may simply be a bit baffled at the apparently peculiar stuff we ask of you before accepting your application. If you actually absorb the following, you may increase your chances of getting a job with us. It’s good for you, rather like spinach =)!

So, you may already have checked our website and know the steps needed to be accepted: fill out the registration form, complete a test task and pass a phone interview.

Let’s start with the first one.
The registration form requires posting your CV (résumé, if you wish) and sample(s) of your work. Any genre of document is acceptable. Just select a paper of which you are really proud, and which properly represents your writing skills. And as for the CV, a general rule is; the more info, the better. Just ensure its relevance to a possible freelance writing position. Note: “worked at an Apple Store for 2 months” is probably not relevant to freelance writing. Well, ok, maybe if you exploited that position to become a power user of word processing and other applications, but otherwise, not really=)

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I’ll bet many of you are puzzled by how complex the process seems to be to get started in freelancing with ResearchWritingCenter. I’m here to share some tips and insights to help make this a friendlier environment for you.

A lot of writers are initially put off by how hard it is to get started. They apply for lots of orders, but don’t get any work. Here’s the exclusive scoop on how things work:

Let’s start with an analogy: Say you are a carpentry contractor. Each of your employees has a unique, specialized skill within carpentry. With experience, you know whom to assign to which task. Mike, a superb cabinetmaker, crafts beautiful kitchens. Joe, a wizard with framing, installs windows and doors. John has a way with trusses, so he does roofs for you. Remember, this is an analogy; stay with me here…

OK, so a new applicant appears. He tells you a lot about himself, and how great a carpenter he is. You believe him and hire him on.
Concurrently, you get a big repeat job from a loyal customer. The new employee wants “in” on this plum job.

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