Company News PROCEDURE UPDATE: IT GETS BETTER!

RWC Logotype Editor’s note: please read the latest comment from me on the article – it will be titled in CAPS and you should easily find it. It should respond to all of your requests and questions. Thank you.

As you probably know, recently we have launched an update for the admin panel, which changed the way things work with the RWC to a great extent.

We’ve added a new status and made some changes to the availability of the orders for different writing statuses with the RWC, as part of the whole update package.

You have to understand that a system of such complexity, like the RWC, is pretty hard to predict and model. That’s why we always stated that the system will be updated and tailored to suit your needs (sorry for the pun there). That’s what we are working on, right now.

We pay a lot of attention to your feedback, because we understand the importance of the community and it’s strength: as long as RWC is in sync with its writers – we will all be doing a great job of satisfying our customers.
Read the rest of this entry »

Company News RWC UPDATE: NEW STATUSES, CUSTOM ORDER AVAILABILITY AND MORE!

RWC Logotype Editor’s note: if you have any suggestions in regards of the changes that you currently witness, please contact us at manager@researchwritingcenter.com. Note: we will not respond or take into account any e-mails that will be off topic – we need your feedback on the current update. You are still welcome to leave your comments publicly – on the article.

As we have announced a couple of weeks ago – we are preparing a number of important changes to the RWC internal procedure.

All of the changes are expected to take place on Monday, 6 AM GMT, but there might be certain time frame fluctuations – we don’t want to rush anything as our IT Dpt. will be making the changes seemingly unnoticeable for an average user.

Some of the basic changes were highlighted in the previous article. But this time, I’m going to tell you about some of the most significant updates.

Status Updates

As we’ve told earlier – from now on, first status writers will have a right to take certain orders by themselves. But hold your horses: first status writers will also have a limitation of 1 current order. This means that you will have to complete 1 order before being able to take another one. Note, the feature is automatic so there is no way to request the Support Team to give you more orders. Read the rest of this entry »

Company News IMPORTANT: INTERNAL PROCEDURE CHANGES FOR ALL RWC USERS

RWC Logotype Editor’s note: if you have any suggestions in regards of the changes that you currently witness, please contact us at manager@researchwritingcenter.com. Note: we will not respond or take into account any e-mails that will be off topic – we need your feedback on the current update. You are still welcome to leave your comments publicly – on the article.

We are glad to inform you, that you can expect to see some major changes in the internal procedure with the RWC. These changes will affect all of the departments across the isle. The departments, which you interact with: Support and QA will be reorganized.

Some of the major procedures, which will be affected by the reorganization:

  • General writer support
  • Fine removal requests
  • Deadline extension requests
  • Customer complaint investigation
  • Order verification
  • This in turn will affect RWC reaction on some of the issues, which arise during the working process (settling disputes, etc). Read the rest of this entry »

    Company News IMPORTANT! PLEASE READ: CHANGES IN THE PAYMENT PROCEDURE

    Admin Panel - Payments ChangesEditor’s note: please be aware that this article was posted in 2011. The payment updates presented here are outdated at this point. Please check out more recent posts in the Company News section – for any new developments in the payment procedures.

    It is important to note that the most accurate and relevant information is ALWAYS available in your profile and in the informational menu of your interface. Referring to old blog posts for payment procedure instructions is an inappropriate practice.

    As you know, we’ve been preparing a few changes to the payment procedures with the ResearchWritingCenter.com.

    We are glad to inform you that within the next few hours we are going to overhaul the payment procedures and payment options with the RWC.

    This is really IMPORTANT, even for those users who aren’t planning to make any changes to their payment methods/settings!

    So please READ this article CAREFULLY: Read the rest of this entry »

    Company News PAYONEER – NEW PAYMENT METHOD TO BECOME AVAILABLE SOON!

    RWC logotypeDear RWC users,
    Please read the following important piece of information!

    A few days ago the ResearchWritingCenter.com signed a partnership deal with one of the major online payment vendors – Payoneer.

    With the unique options of this payment processor the RWC writers will now be able to receive funds to a Debit MasterCard, powered by Payoneer. This in turn also allows to withdraw funds directly from any available ATM, using the given card!

    Payoneer allows to tie an already existing card to your account, or you will have the option of ordering a new Payoneer powered debit MasterCard, directly through RWC.

    This payment method will be available within the next 3-4 weeks, which you will be informed of through our blog.

    To receive the latest updates on this hot topic, you can:

  • Follow us on Twitter
  • Subscribe to our RSS feed
  • This deal was initiated by the ResearchWritingCenter.com in order to bring more payment flexibility to our users. We hope that a lot of you will find the new payment option to be useful!

    Thank you!

    Truly Yours
    ResearchWritingCenter.com